It all begins with a dream. Perhaps you envision a tranquil koi pond shimmering in the morning light, or the lively sound of a waterfall cascading over natural stone. Your first step is simply to reach out and share that vision with us. Fill out our online form with your ideas, the unique characteristics of your space, and any inspiration you’ve gathered. The more we know about your dream, the better we can bring it to life.

This is where your vision begins to take shape. An Aqua Escapes design expert will meet you at your property for a comprehensive on-site consultation. We’ll walk the grounds with you, listen to your desires, and assess the landscape to discover the perfect harmony between nature and design. We’ll discuss possibilities, from the placement and scale of your water feature to the surrounding landscape. Following this meeting, we will craft a detailed proposal and initial design concept—the blueprint for your future oasis.

Once you’ve approved the design, we schedule a pre-installation walkthrough. This is an opportunity for you to meet the dedicated artisans who will be crafting your escape. We will finalize the placement, confirm every detail of the project, and answer any last-minute questions. This ensures complete alignment and gives you a clear understanding of the transformation that is about to unfold in your backyard.

With the canvas prepared, our master craftsmen get to work. This is where artistry, experience, and passion converge. We meticulously excavate, sculpt, and place each stone by hand, engineering your feature for both stunning beauty and ecological balance. With over two decades of experience, we work efficiently and with the utmost respect for your property, transforming your space with skill and care. You will witness your backyard evolve day by day into the paradise you envisioned.

The moment has arrived. We will personally guide you on a final walkthrough of your completed water feature, ensuring every detail exceeds your expectations. But our service doesn’t end there. We will take the time to educate you on your new ecosystem, teaching you the simple and enjoyable rituals of pond ownership. We’ll hand you the keys to your oasis, fully confident that you are ready to enjoy it for years to come.

Our relationship extends far beyond the final installation. Your investment is protected by a comprehensive warranty on all our craftsmanship and the high-quality equipment we use. Furthermore, we will follow up with you to ensure your new ecosystem is maturing beautifully. As your trusted partner, Aqua Escapes remains available for seasonal maintenance and any support you may need, ensuring your water feature remains a source of joy and tranquility for a lifetime.