Your Questions, Answered
We believe in making the process of creating your dream oasis as clear as the water in our ponds. Here are answers to some of the most common questions we receive from homeowners in the Charlotte area.
We’ve been mastering the art of water feature installation for over two decades right here in the Charlotte area. We’ve seen it all, and that experience allows us to avoid common pitfalls and create truly lasting, beautiful ecosystems. We are often hired to fix the mistakes of less experienced installers. With Aqua Escapes, you’re investing in proven expertise, artistic design, and long-term peace of mind.
Every Aqua Escapes project is a custom creation, so the investment varies based on size, complexity, and features like waterfalls or streams. We focus on providing exceptional value and build features for a wide range of budgets. We pride ourselves on fair, transparent pricing—often thousands less than competitors—without ever compromising on quality. Contact us for a custom quote tailored to your vision.
Our ponds are designed as low-maintenance ecosystems that largely take care of themselves. However, all ponds benefit from some care. We offer flexible maintenance plans to suit your needs, including seasonal spring and fall clean-outs, as well as semi-annual, quarterly, or monthly visits to keep your paradise in pristine condition.
You’re describing a Pondless® Waterfall, and they are one of our most popular features! They provide the beautiful sights and sounds of a cascading waterfall without the open body of water. This makes them a perfect, low-maintenance choice for any space, especially for families with young children or those with smaller yards. You get all the atmosphere with none of the upkeep of a traditional pond.
You’ll be surprised how quickly we can transform your space! While every project is different, a standard-sized ecosystem pond or waterfall can often be fully installed in just a few days. We work efficiently and respectfully to minimize disruption so you can start enjoying your new escape as soon as possible.
Absolutely. Your peace of mind is paramount. Aqua Escapes carries comprehensive commercial liability insurance, protecting you and your property throughout the entire installation process. Furthermore, our work is backed by a warranty on both our craftsmanship and the professional-grade equipment we use.